Principal Content Designer, Design System

This is not a job at Treehouse, do not email Treehouse to apply.

Our UX team is a passionate and diverse group of ~300 content designers, product designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

• Deeply understand the product design and engineering workflows of the people who use our design system so that we can provide them with the right content guidance in the right form at the right time
• Understanding of the end-to-end customer lifecycle, made up of our universal experiences---developing content for individual patterns and interactions, but in a way that acknowledges and understands how these experiences work together.
• Lead execution of content design within the design system, planning and strengthening the efforts of multiple content designers and others
• Design and facilitate compelling and productive workshops, educational sessions, and other types of meetings for your partners and stakeholders
• Create strategy and process for governing our content design guidelines over time
• Craft the information architecture, content modeling, search, and tagging structure for our design system tooling and website
• Research and implement tooling that better supports content development and management

• Have experience working directly within a design systems team to set clear, well-reasoned, useful, and usable standards for high-quality content design at scale
• Model "thinking like an owner" in terms of how your partners and our teams should spend their valuable time and resources
• Create and refine processes that work across teams and have a knack for helping others embrace change at scale
• Thrive on driving, tracking, and creating visibility for multiple high-complexity projects
• Regularly work in undefined problem spaces and develop narratives with strong storytelling that influences and educates stakeholders that appeal on both logical and emotional fronts when selling an agenda or vision.
• Model best practices for knowledge sharing, collaboration, mentoring, and facilitation
• Clarify shared expectations across groups in service of a larger mission
• Have the proven ability to break down resistance and anticipate pitfalls
• Are experienced in fostering team health, mission, and purpose
• Can confidently deliver clear, direct, and actionable feedback --- and ask for it in return
• Share our HEART values and practice growth mindset

Cash compensation range: 197,900-316,600 USD Annually

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.