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Follow-up questions
1:09 with Tomer SharonIn many cases, follow-up questions are the ones that reveal the stories you are looking for.
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In many cases follow up questions are the
ones that reveal the stories you're
0:00
looking for.
0:05
Have these questions in your question
arsenal, ready to be used when needed.
0:06
Point to reactions, contradictions,
paradoxes, unexpected reactions, or
0:12
laughter might help reveal an important
story.
0:17
Why do you laugh when you mention
Facebook?
0:21
Clarification, when you say that, you mean
your laptop, right?
0:24
Reflecting back, so what I hear you're
saying is, is that right?
0:29
Reflecting back might uncover a more
accurate story and
0:35
help eliminate rationalization.
0:38
Native language, why do you call your
phone, my extended arm?
0:41
Your interviewers jargon can teach you a
lot about the meaning they attach to
0:46
different things.
0:50
Why?
0:52
When you hear an answer about something,
make sure you understand it by asking why.
0:53
Ask the interviewee to explain their
behavior and choices.
0:59
If why sounds a bit aggressive, replace it
with the softer, tell me more about that.
1:03
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