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Dirk Jenkins
1,730 PointsFileZilla, logging on
Trying to log on to server with FileZilla. I followed directions from "Famous five minute install" tutorial which tells us to enter our URL then name and password as we would logging on c-panel. I keep getting an error message that states: Received TLS alert from the server: Handshake failed(40) Could not connect to server Any ideas?
6 Answers
Jacobus Hindson
14,429 PointsHi Dirk,
In Filezilla check your connection settings protocol and change it to: Only use plain FTP (Insecure). This should connect you as filezilla does not support RC4.
Personally I prefer a SSH or SCP connection over FTP for security reasons.
Dirk Jenkins
1,730 PointsThank you very much for responding. I did follow your recommendation but still having troubles.
Jacobus Hindson
14,429 PointsAre you using Windows? If so the RC4 I mentioned may be disabled, check out the microsoft hot fix.
Dirk Jenkins
1,730 PointsI am using OS X Yosemite 10.10.2 FileZilla 3.10.1.1
tacticalsnoopy
11,201 PointsI am having the same issue. I tried all suggestions from this and the other two threads with no results.
Dirk Jenkins
1,730 Pointsok here is an update. I have updated the FileZilla to 3.10.2 and still no luck. I performed a test online through ftptest.net. The results were the same indicating TLS handshake failed. They suggested we check to be sure the server or NAT behind the firewall allows FTP over TLS. I am using the websiteforstudents.com for hosting. My action taken was to contact the host provider with this info.
Zac Gordon
Treehouse Guest TeacherYeah, it sounds like you may want to reach out to your hosting provider on this one.
Dirk Jenkins
1,730 PointsI tried 3 different FTP softwares. 1) FileZilla 2) Classic FTP and 3) Cyberduck.
I was able to connect using Classic. I feel the other two should be working also. All of this is new to me so maybe struggling here is a good thing:)