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Design Design Thinking Designing for Your User’s "To-Be" Solving for Pain

Jop Wieffer
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Jop Wieffer
UX Design Techdegree Student 187 Points

I have a hard time understanding the exact difference between consistency and transparancy in the named example.

What would be the best description of the difference in this example (not added to a chart is defined as a transparancy problem, not sure if the purchase got through defined as a assurance problem)

1 Answer

Steven Parker
Steven Parker
231,248 Points

In general, "consistency" is when things are being done in a similar fashion. So understanding how one works allows you to easily interact with others. It makes sense when you are referring to a collection of things.

And "transparency" is when something is easy to understand. It could apply to a single thing or to a collection.