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Start your free trialDenise Edwards
4,924 PointsQuiz isn't working
Quiz doesn't seem to recognize when I select an option. It doesn't say if it's correct or not, so I can't complete it
2 Answers
Steven Parker
231,248 PointsHave you tried both ways to select? You can click on an answer, or you can just hit the keyboard key that corresponds with an answer.
If you still have trouble, you might want to contact the Support staff directly.
Denise Edwards
4,924 PointsI contacted the Support team and they helped me out! Thanks Steven :)
In case someone else stumbles across this and has the same issue, open the page in question in an incognito or private window, log in and try the quiz again. Also, make sure you're using an updated version of Chrome or Firefox
Denise Edwards
4,924 PointsDenise Edwards
4,924 PointsThat doesn't work :/ I can select the answer, it just doesn't register as answered
Steven Parker
231,248 PointsSteven Parker
231,248 PointsRestarting the browser might be worth a try. But if that doesn't do it, contacting the support folks might be in order.