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Business

Posted by Soumyadeep Mukhopadhyay
Soumyadeep Mukhopadhyay
1,772 Points

Refund needed

I had a yearly membership, now as my membership ended i was charged for another year though i do not wish to continue. I have already sent a mail to the support team. Should i cancel my account? I will get a refund right? Can any one please help me on this?

2 Answers

Steven Parker
Steven Parker
231,271 Points
Steven Parker
Steven Parker
231,271 Points

You did the right thing writing to support.

The forum is a great place to get help from other students, but may not be the most expedient (or even certain) way to contact the staff.

But also remember that Treehouse office hours are Monday - Thursday.

Tobias Johansson
PLUS
Tobias Johansson
Courses Plus Student 722 Points
Tobias Johansson
Tobias Johansson
Courses Plus Student 722 Points

TELL HIM, BE HONEST, THIS SITE DOESN'T REFUND. EVER. He was a customer for a year, you don't care, you are not gonna give him back, nope. Tell him that.

Steven Parker
Steven Parker
231,271 Points
Steven Parker
Steven Parker
231,271 Points

Why would you say this? Have you had a billing problem that was not resolved? And did you contact support directly about it?