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Start your free trialJitendra Vyas
2,349 PointsUnable to create new image” error in wordpress dashboard image editor
My server is nginx and wordpress version is 3.8.1. I can upload images but when I try to edit the image (scale, crop) it gives below error and doesn't show picture.
I have tried with 400kb to 1mb picture both has same problem.
I found on internet that it can happen because of GD library is not available. I have installed GD library but still getting same error. Also tried this solution http://wordpress.stackexchange.com/questions/1597/wordpress-image-editor-not-working-conflict but no luck.
I have de-activated all plugins but problem is still there
I have changed theme to wordpress default theme, but still problem is there.
here is the video of the problem https://www.dropbox.com/s/87vitm2k00lbg84/2014-03-20%2016h26_35.mp4
Can anyone help me?
4 Answers
Cena Mayo
55,236 PointsFrustrating when the error message is so generic! The first thing I'd check is whether the directory where the image is created is writable.
Jitendra Vyas
2,349 PointsDirectory is writable because images are already uploaded to same directory
Cena Mayo
55,236 PointsAre you able to both upload and delete images through the editor?
Matt Campbell
9,767 PointsSet permissions to 777 on upload directory for testing purposes.
If no joy then it's going to be server related and you need to look into the configuration you have.