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Start your free trialAddi Moya
1,179 Pointswebhostingforstudents
I payed for a domain on Namecheap and used that domain to go through the payment process for webhostingforstudents. I guess the payment failed because there was no charge to my account and i cant log in. It accepted my email for a password reset but i never got the email. I also tried to go through the payment process again but it says my domain is already in the database.
8 Answers
Zac Gordon
Treehouse Guest TeacherAddi Moya if you have trouble in the future and can't login you can email support@webhostingforstudents.com
Stone Preston
42,016 Pointsyou should probably contact webhostingforstudents support since it seems like your question/issue is really more on their side of things
Addi Moya
1,179 PointsI want to but the only way for me to access their support is once you are logged in. :(
Dustin Matlock
33,856 PointsAddi, be sure to check your spam folder.
Addi Moya
1,179 PointsI just checked and nothing.
Stone Preston
42,016 PointsZac Gordon is the creator of webhostingforstudents, maybe he can help you out if you tweet him @zgordon
Dustin Matlock
33,856 PointsI'm not entirely sure, but from experience and questions on the forum, it sounds like they manually set accounts up.
Stone Preston
42,016 Pointscould also be that it just takes a bit for things to go through
Dustin Matlock
33,856 PointsThat's true, too. Perhaps only Zac can say for sure.
Addi Moya
1,179 PointsMaybe. I will wait a while and see what happens.
Isaiah Oke
10,500 Pointsyeah true from what @dustin said. if they manually set it up , it will have to be after the holiday
Addi Moya
1,179 PointsI ended buying a new domain instead with the same website, it all went through. I cant use the other domain but thats alright! Thanks everyone!
Dustin Matlock
33,856 PointsIf the domain is in your list at Namecheap, it's yours to use. Simply change the nameservers to your host.