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You have completed Researching User Needs!
You have completed Researching User Needs!
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Why Experience Sampling works
1:44 with Tomer SharonExperience Sampling is an effective user research technique that carries many benefits
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Now that you're ready and
0:00
all of the preparations are complete, it
is time to start the study.
0:02
Here are the steps you need to take.
0:06
Launch and track.
0:08
Launch the study, start sending
notifications and
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immediately track the answers.
0:13
Evaluate each participant and make sure he
or she is giving you what you need.
0:15
Adjust participant behavior, clarify.
0:21
Contact participants who do not give you
what you need or do not respond at all.
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Ask them to allow you to give them help.
0:30
Troubleshoot their issues and refine their
participation.
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For example, if people give you one-word
answers, explain you need to be sure
0:36
you understand what they mean and ask them
to provide longer sentences as answers.
0:42
Or if participants say they didn't receive
any notification,
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try to figure out the reason.
0:52
Pat participants on the back.
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Participants who cooperate fully and
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provide clear useful answers should be
encouraged.
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Contact them and tell them you are very
happy with their participation and
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level of detail they provide in their
answers.
1:06
Be careful not to say that the answers
they gave are great.
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Otherwise, you'll bias them to think this
is what you need and
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they'll keep giving you the same answers.
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This way, you'll miss other useful
answers.
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Thank participants.
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Be sure to thank participants no matter
what.
1:25
Some people will stop participating if
they think their
1:28
effort is under appreciated.
1:31
I told you, people are funny.
1:33
Begin analysis when you've collected about
5% of the expected number of responses.
1:35
This will help you fine tune the rest of
the analysis.
1:40
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